Customer Satisfaction is of the utmost importance at E & B FLAVOR, INC. We would like to inform all of our customers that our shipping department is closed on weekends (Saturdays and Sundays) and holidays. Any inquiries over the weekend regarding shipping will be answered at the beginning of the week.
1. All orders placed through this web site must be shipped to the shipping address provided on your invoice
2. We do not allow will call or pick up of items for online purchases due to security reasons
3. All limited availability and/or exclusive items are limited to one per person, per household
4. Multiple orders cannot be combined
5. No sales or shipping to Countries, States, Provinces, Counties or Cities where items are prohibited
6. No sales or shipping to minors, or to adults intending to distribute or resell items to minors
7. All customers are responsible for knowing/ following the laws for where they reside 

We strive to offer all of our customers the most reliable options for shipping.

Time Frame
All orders will be packaged within 1 to 2 business days from the date you place your order and will be picked up by USPS or FedEx the following business day, regardless of the shipping option you choose.
Ex. If you place an order Friday and choose FedEx Priority Overnight, your order will not be processed or picked up by FedEx till the following Monday and be delivered to you the business day after. Shipping days/times are only estimates by the courier and are not guaranteed unless expressed by the shipping courier.
Domestic orders can take 1 to 15 business days to reach their intended destination and can be delayed due to weather or other factors that we, E & B FLAVOR, INC., CANNOT control. Time frames specified are only estimates from the shipping couriers and are not guaranteed by us, E & B FLAVOR, INC.
Weather and other conditions can affect delivery times. Invoices are processed in the order they are received. If there were many orders placed over the weekend, then there could be a possible delay in getting your order out. FedEx and USPS does not deliver on weekends or major holidays.

International Orders

The rates may vary for international orders depending on where you live, certain countries add fees after the package has been accepted there. We are not responsible for these additional costs. The shipping rate will be displayed during checkout, before you submit payment. Shipping for international orders can take up to 30 days. 

ENB Flavor is not held responsible for any packages held at customs or any shipping cost incurred with these orders. 

Restrictions

DUE THE (COVID-19) OUTBREAK, RESTRICTIONS ON INTERNATIONAL TRANSPORT, TRAFFIC IN INDIVIDUAL REGIONS AND BORDER CONTROLS MAY AFFECT THE DELIVERY TIME OR EVEN PREVENT DELIVERY.

Due to State rules and regulations in the ongoing Youth Prevention efforts, we are unable to process or ship any orders to the states of Utah, Arkansas, and Vermont at this time.

Please remember that once a package leaves our facility, we no longer have control of the item. However, we will try our best to assist all of our customers in locating their package if it is ever lost during transit. It is up to the customer to be aware of their laws regarding ordering e-liquid/ receiving e-liquid/ and any other restrictions regarding other vapor related products. It is always the responsibility of the customer to only order what is allowed for you to receive. All batteries or devices with built in batteries cannot be shipped domestically overnight (lithium ion batteries cannot be shipped via air due to new laws regarding shipping restrictions of batteries) and must be shipped ground. For further information regarding restricted items, please email us at service@enbflavor.com

E & B FLAVOR, INC.